Support

Lets be honest, things can and do go wrong from time to time. With support from U Telecom you can be confident that if something does go wrong we are there to support you every step of the way.

Remote Support

On average 90% of all support calls can be dealt with remotely. By securely accessing your system remotely we can get you back up and running in no time at all.

If the fault needs us to attend site then no problem. With a support contract, we aim to get an engineer out within 24 hours. If equipment is faulty then it will be replaced to get you back up and running without a glitch.

Standard Maintenance cover is Monday to Friday 9 – 5. If your business runs 24 hours a day 7 days a week then you need 24/7 support. To upgrade your support please call on us 03300 538638.

Having Issues?

Please get in touch.
Call us on 03300 538638
Email support directly at support@utelecom.co.uk

U Telecom Ltd
Sheffield Business Centre
Europa Link
Sheffield
S9 1XZ

Tel: 03300 538638
Email: info@utelecom.co.uk

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