Call Recording

Call recording gives you the peace of mind any disputes can be handled quickly and efficiently as well as being an effective note taking tool.
All your recordings can be saved in a format suitable for email attachments and are fully compliant with UK legislation.

Mistakes often happen, these mistakes usually lead to costly expenses, that you the customer must absorb. Call recording can also be used to double check orders or instructions. This allows you to have the peace of mind that your actions match your customers exact expectations and requirements.

  • Find calls quickly and email an extract of the call to your client to confirm contract details.
  • For many organisations it is necessary to show that FSA rules have been followed
  • Review calls to ensure that all clients have been dealt with professionally always
  • Work with staff to develop their telephone and telesales techniques
  • Share conference calls and online meetings with business colleagues

Please get in touch at info@utelecom.co.uk or 03300 538638 for more info.

U Telecom Ltd
Sheffield Business Centre
Europa Link
Sheffield
S9 1XZ

Tel: 03300 538638
Email: info@utelecom.co.uk

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